COMPLAINTS
Written/complaints
Use this form for consumer complaints about a placement, payment, or the public map. It is an ops mailbox with a 15-day clock - not a claim that a lawyer signed the process off.
SpotMyMap is a small independently built product. These pages describe how the service works today. They are not legal advice.
Response/clock
We aim to answer written consumer complaints within 15 days of receipt (TTJA trader guidance). A case ID is emailed in the on-page confirmation.
Operator: BinkyCode OÜ, registry 17575236. Email support@spotmymap.com. Official trader guidance: ttja.ee.
Data/deletion
To request erasure of placement data, manage records, or a complaint you filed, use the form below with subject Data deletion request (include your manage link or case id if you have one). We respond within the same 15-day written SLA. You can also email support@spotmymap.com.
Withdrawal/path
If you buy as a consumer, you can withdraw within 14 days of the contract. SpotMyMap does not use a digital-download waiver for this product. Use the complaints form or email support@spotmymap.com.